Privacy Policy

When you access or use the Software, the Company may collect and process the categories of information described below.

• Non-Personal Data: information that does not identify you as an individual User and cannot reasonably be linked to you. This may include aggregated or anonymized technical information, such as: the type and version of the User’s operating system; general device characteristics and configuration; language preferences and general performance indicators. This information is generally collected automatically and is used to help maintain service stability and functionality, and for analytics and optimization purposes.
• Personal Data: any information that may directly or indirectly identify an individual (“Personal Data”), including online identifiers such as IP addresses or similar identifiers. When the Company processes Personal Data, it does so in accordance with applicable data protection laws, including the principles of data minimization and purpose limitation. This may include: processing online identifiers (for example, IP addresses) that are necessary for the operation, security, and functionality of the Software; obtaining explicit consent, where required by applicable law, before processing certain categories of data.

The Company, including through its service providers, may collect online identifiers (for example, IP addresses) and, where applicable, additional technical and contextual information when you use or interact with the Software. We use this information to help the Software operate properly, to maintain security, and to perform analytics. Where applicable, we may also use it for advertising-related activities. We also use this information to provide the Software and to address support requests, inquiries, and other requests you submit.

We may also collect technical and contextual details such as timestamps, device type and version, language and region settings, and referral or traffic-source information. This information helps us monitor performance, identify technical issues, and improve the overall User experience.

When the GDPR applies, the Company processes Personal Data based on one or more of the following lawful bases:

General Data Protection Regulation (GDPR): https://gdpr-info.eu/.

• Legitimate Interests – To maintain the availability, stability, security, and proper operation of the Software.
• Contractual Necessity – Processing required to provide the services and features you requested.
• User Consent – Where applicable law requires explicit consent for particular processing activities.

During the preceding twelve (12) months, the Company may have disclosed the following categories of Personal Data for business and operational purposes:

• Category A: Identifiers, including IP addresses and other online identifiers.
• Category F: Internet or browsing-related information, including limited usage and behavioral metrics.

Personal Data may be shared with the following categories of third parties:

• Service Providers: Vendors, contractors, and third-party providers that support hosting, infrastructure, maintenance, or the Software’s functionality.
• Analytics Partners: Entities that help us analyze usage trends, performance, and service improvements.
• Business Affiliates: Partners involved in fraud prevention, security, advertising, or revenue attribution, where applicable.

To opt out of cross-contextual or interest-based advertising, you may use industry opt-out tools offered by organizations such as:

• Digital Advertising Alliance (US)
• Digital Advertising Alliance (Canada)
• Digital Advertising Alliance (EU)
• Network Advertising Initiative

Opting out using these tools may not stop all personalized advertising, because other companies may continue to process data independently of the Company.

The Company does not sell Personal Data. However, we may share information in limited circumstances, including:

• Service Providers – To operate, maintain, and support the Software, subject to contractual obligations and confidentiality requirements.
• Legal and Regulatory Requirements – Where disclosure is required by applicable law, regulation, legal process, or a governmental request.
• Corporate Transactions – In connection with a merger, acquisition, restructuring, or similar transaction, subject to appropriate safeguards.
• User Consent – Where sharing requires your explicit approval, which will be obtained in advance.
• Security and Fraud Prevention – Where sharing certain identifiers is necessary to help detect, prevent, investigate, or respond to security incidents or suspected fraudulent activity.

We implement reasonable technical and organizational measures designed to protect Personal Data against unauthorized access, loss, misuse, alteration, or disclosure. We review and update these measures periodically, as appropriate. However, no system or method of transmission can be guaranteed to be completely secure.

If you believe your information has been accessed or used without authorization, please contact us promptly at [email protected].

Depending on your jurisdiction and the laws that apply, you may have the right to:

• Access and review the Personal Data we hold about you.
• Request correction or deletion of inaccurate or outdated information.
• Object to, or request restriction of, certain data processing activities.
• Withdraw your consent where processing is based on consent.
• Submit a complaint to a competent supervisory or data protection authority.

To the extent the CCPA applies, you have the right not to be discriminated against for exercising any of your rights. This includes not being denied goods or services, being charged different prices or rates for goods or services (including through the use of discounts or other benefits or the imposition of penalties), or being suggested that you will receive a different price or rate. You may also have the right to request that your Personal Data not be sold, where applicable.

California Consumer Privacy Act (CCPA) (“CCPA”): https://oag.ca.gov/privacy/ccpa.

We will respond to requests in accordance with applicable legal requirements, and we may request additional information to verify your identity.

If you believe you have additional rights not listed above, please contact us and we will review and respond to your request as appropriate.

We retain Personal Data only for as long as necessary to achieve the purposes described in this Privacy Policy, to comply with applicable legal and regulatory obligations, or to maintain an ongoing relationship with you.

Personal Data may be retained for longer periods when:

• Required by applicable legal, tax, or regulatory obligations.
• Necessary to maintain accurate records in connection with disputes, claims, or audits.
• There is a reasonable anticipation of litigation or enforcement activity.

In certain circumstances, we may anonymize or aggregate information so it can no longer be linked to an identifiable individual. Information that has been anonymized or aggregated in this way is not treated as Personal Data under this Privacy Policy.

We may update this Policy from time to time to reflect changes in legal requirements, our services, or our internal practices. The “Last Updated” date at the top of this document indicates when this Policy was most recently updated.

We recommend that you review this Policy periodically so you remain informed about how your information is handled.

The Software is not designed or intended for individuals under 16 years of age, and we do not knowingly collect Personal Data from anyone under 16.

If you believe that a person under 16 has provided us with Personal Data, please email us at [email protected]. After verification, we will take steps to delete such information in accordance with applicable law.